Privacy Policy

Effective Date: 12 December 2024

 

Welcome to JH Group

At JH Group, accessible from https://jhgroup.co.za/, we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website.

By using our website, you agree to the terms outlined in this Privacy Policy.

 

Information We Collect

We collect information only in the following instance:

  • Contact Form Submissions: If you fill out the “Contact Us” form, we collect the information you provide, such as your name, email address, phone number, and any message content.

Note: We do not collect or store any personal information automatically when you visit our website.

 

How We Use Your Information

We use the information provided via the “Contact Us” form solely to:

  • Respond to your inquiries or requests.
  • Provide support or information based on your message.

Your information will not be used for any other purpose without your explicit consent.

 

Data Security

We implement appropriate measures to protect the information you provide through the “Contact Us” form. While we strive to keep your data secure, please note that no method of data transmission over the internet is 100% secure.

 

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device to collect general, non-identifiable information such as:

  • Browser type
  • Pages visited
  • Duration of your visit

Cookies do not collect personal information and can be managed through your browser settings. Disabling cookies may affect website functionality.

 

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their policies separately.

 

Your Rights: Access to information

You have the right to request a copy of the personal information we hold about you. To do this, simply contact us at the numbers/addresses as provided on our website and specify what information you require. We will need a copy of your ID document to confirm your identity before providing details of your personal information. Please note that any such access request may be subject to a payment of a legally allowable fee.

 

Correction of your information

You have the right to ask us to update, correct or delete your personal information. We will require a copy of your ID document to confirm your identity before making changes to personal information we may hold about you. We would appreciate it if you would keep your personal information accurate.

 

Definition of personal information

According to the Act ‘‘personal information’’ means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person. Further to the POPI Act, Reality Check may also include but is not limited to the following items as personal information:

  • All addresses including residential, postal and email addresses.
  • Your delivery address (if different to above).
  • Your contact telephone number in case we need to call you.
  • Information you provide by your participation in competitions, live chats or message boards.
  • Information you provide to us if you contact us, for example to report a problem with our online services or raise a query or comment.
  • Where our online services require that you enter a password or other information in order to access certain features, we will collect such credentials when you enter them.

 

Use of Google Analytics

We also use Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics is based on cookies and allows an analysis of website usage. As we have activated IP anonymisation for our website, the IP addresses that are automatically transmitted with the usage details are abbreviated by Google within the European Union or other contracting states of the European Economic Area before the data are forwarded to and stored in the USA. It is only in exceptional cases that IP addresses are transmitted first to a Google server in the USA, where they are shortened. Acting on our behalf, Google uses the data to analyse the use of the website for us, to compile website activity reports, and to render further services relating to website and internet use.

 

Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Please review this page periodically for updates.

 

How to Contact Us

If you have any queries about this notice; you need further information about our privacy practices; wish to withdraw consent; exercise preferences or access or correct your personal information, please contact us at the numbers/addresses listed on our website.

Email: info@jhgroup.co.za
Phone: +27 (0) 43 726 5349